To return books, please email info@korenpub.com for return authorization.
For books received in damaged condition: Please be in touch for a refund of the full purchase price, or to send a replacement copy. Clearance items are non- returnable.
For buyer’s remorse: You may return your books in new condition via prepaid freight to:
Returns for USA:
Koren Publishers Jerusalem Returns
c/o Focus Mailing
1 Prindle Ln
Danbury, CT 06811
Returns for Canada:
Koren Publishers Jerusalem Returns
c/o Jaguar Book Group
124 Guelph St W
Acton, ON L7J 2M2
Once we receive the return, we will refund your credit card.
In the USA, we recommend returning books by trackable shipping, that is, via Mediamail, UPS, or Fedex Ground that provide tracking numbers.
In Canada, you may use CANPAR or another courier company.